Careers


At WorkCover Queensland we pride ourselves on providing an outstanding work environment for our people, with a wide range of benefits. We look for people who have the skills and commitment to live our values of excellence, integrity, responsiveness and respect to propel us toward our vision to excel in workers’ compensation insurance. We are committed to employing a diverse workforce and offer a range of employment opportunities across our various divisions.

As an employee of WorkCover Queensland you will enjoy:

Jobs Online

Our Jobs Online site offers you the opportunity to apply for existing vacancies as well as register your details even if no suitable positions are currently available. Search current opportunities and register your details now by clicking on the link below.

Opportunities at WorkCover

WorkCover Queensland has seven divisions. Their functions are outlined below.

  1. Customer Services
  2. Operations
  3. Common Law
  4. Business Solutions
  5. Finance
  6. Human Resources
  7. Corporate Services

Customer Services
The Customer Services Division is our largest division and is responsible for our employer and injured worker customers—the division is the face of WorkCover Queensland. We are responsible for:

Our division is located throughout our network of customer service centres through Queensland and works closely with other divisions in WorkCover Queensland to deliver a high level of service to our clients.

Operations
The Operations division has four business areas – Operation Services, Claims Services, Claims Determination and Document Services. The Operations Services group incorporates Premium Services, New Business and the Contact Centre. Claims Services covers medical payments and claims registrations. The Document Services team incorporates the mailroom, scanning and records. The Claims Determination team assesses work related injury or illness claims and determines liability.

Common Law
The Common Law division is responsible for assessing and managing common law claims.

A worker can only claim for common law damages successfully if their injury was caused by their employer's breach of duty, breach of contract or negligence.

Business Solutions
The Business Solutions division provides WorkCover Queensland with the business and systems support services required to run the business. Business Solutions provides end-to-end services from analysis of business needs and the design and development of solutions, through to process change implementation and technical training of WorkCover Queensland people. There are five sections within Business Solutions: ICT Governance and Quality Assurance, Project and Program office, Production Support, Business Support and IT Architecture. WorkCover Queensland maintains and operates its own computer systems.

Finance

The Finance division has six business areas. 

Human Resources
This division provides support to all WorkCover Queensland divisions in the areas of recruitment and selection, performance management, training and development, remuneration, workplace health and safety, and employee relations. Human Resources supports the initiatives that build WorkCover Queensland’s cultural direction and focus.

Corporate Services
The Corporate Services Unit is responsible for performing board and executive secretariat functions and providing support to WorkCover Queensland’s senior executives. The small team of specialists provide strategic and policy advice to the Chairman and CEO, and coordinate corporate affairs, media and communication activities.

 


© WorkCover Queensland
Published 5 October 2007
The materials contained in this publication have been prepared by WorkCover Queensland for information purposes only and should not be considered legal advice. Precautions have been taken to ensure that the information in this publication is accurate as at the publication date and will be reviewed and updated as required.
WorkCover Queensland