Impact on members of the community

WorkCover Queensland has a substantial impact on Queensland employers and injured workers, and is focused on balancing the needs of employers with the rights of injured workers.

The decision making functions of WorkCover Queensland in relation to claim applications are set out in chapters 3, 4, and 5 of the Workers’ Compensation and Rehabilitation Act 2003. Decision making powers in relation to insurance products are outlined in chapter 2 of the Workers’ Compensation and Rehabilitation Act 2003.

The decision making function that WorkCover Queensland is most often called on to exercise involves the determination of whether an applicant for compensation has a legal right under workers’ compensation legislation to be provided with such compensation, and the extent of liability for such compensation. Additionally, WorkCover Queensland is called on to exercise it’s decision-making powers in relation to premium setting for applicants for policies of accident insurance. Decisions of this nature affect applicants for compensation and their employers (the policyholder). A person affected by a decision subject to review may apply to Q-COMP, the workers’ compensation regulatory authority.