Step 1 - how do I lodge a claim online?


Please read the following instructions carefully as unsuccessful upload of your Online claim form may lead to a delay in the assessing process.

You should answer every question on page one and two of the form. Please provide as much detail about the injury as possible. Please read the relevant statement on page three carefully before filling in your name and the date. To receive payments promptly if the claim is accepted, injured workers should fill in their bank details on page four of the form.

Please follow these instructions to lodge:

  1. Download and complete the Online claim form and ‘Save As’ to your computer.
  2. Save the completed form as a Microsoft Word document, with the filename ending in .doc (for example, Jane Smith claim.doc).
  3. Close the saved document.

Step1 - how do I lodge a claim online?

Step 2 - upload an online claim form

Step 3 - successful claim lodgement

What happens if I receive an error?

If you receive an error while during any part of this process, please go to online claim troubleshooting or contact WorkCover Queensland on 1300 362 128.


© WorkCover Queensland
Published 30 June 2007
The materials contained in this publication have been prepared by WorkCover Queensland for information purposes only and should not be considered legal advice. Precautions have been taken to ensure that the information in this publication is accurate as at the publication date and will be reviewed and updated as required.
WorkCover Queensland