Lodge a claim online

Injured workers and employers can now lodge or report a workers’ compensation claim online, using our Online claim form.

Before lodging a claim online

Before lodging a claim online, the injured worker needs to have seen a doctor and obtained a Workers’ Compensation Medical Certificate.

When lodging online, only one form is needed for both the injured worker and the employer. The injured worker or the employer can fill in the form - it may be helpful to fill the form in together.

It is very important for injured workers to see their doctor as soon as possible and get a Workers’ Compensation Medical Certificate. An injured worker should report any injury to their employer (for example their supervisor), including an injury at work or travelling to or from work, even if it is minor. Injured workers should also talk to their employer if lodging a claim.

Follow the 3 step process to lodge a claim online:

Step 1 - how do I lodge a claim online?

Step 2 - upload an online claim form

Step 3 - successful online claim lodgement.

More information

You will need the following documents to lodge a claim online:

• an Online claim form
• a Workers’ Compensation Medical Certificate
• a Tax File Number Declaration (if taking time off work).

You are able to upload the Online claim form, all other documents need to be faxed or posted to WorkCover Queensland. Please include a cover sheet stating that an application has been lodged online.

If you would like more information about claim lodgement or the claims process, please visit the statutory claims page on our web site. When completing the Online claim form, you will need to provide details of the worker’s wages/salary and normal weekly earnings. Further information regarding weekly compensation benefits and employer excess are available on our web site under employer home.

If you need help filling out the form or you need a translator, please call us on 1300 362 128.