We're committed to excellent customer service. Both positive and negative feedback helps us to provide better services to our stakeholders.
Complaints are taken seriously, and a clear process is followed to try and resolve your issue.
Call us on 1300 362 128 between 8 am and 5.30 pm Monday to Friday, from anywhere in Australia, for the cost of a local call. If you’re calling from outside Australia, call +617 3006 6714.
If you call outside these hours, leave a message and we’ll get back to you as soon as possible.
Use our online services to make a claim, send or request information and more.
Call 1300 362 128 and ask to speak with the Communications department.
Use the form below or email firstname.lastname@example.org.
Note: only for general enquiries. Use our online services above to make a claim or send information. You are unable to send attachments to this email address.
Fax to 1300 651 387
GPO Box 2459
Brisbane Qld 4001
- Last updated
- 16 July 2014