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We're committed to excellent customer service. Both positive and negative feedback helps us to provide better services to our stakeholders.

Complaints are taken seriously, and a clear process is followed to try and resolve your issue.


Call us on 1300 362 128 between 8 am and 5.30 pm Monday to Friday, from anywhere in Australia, for the cost of a local call. If you’re calling from outside Australia, call +617 3006 6714.

If you call outside these hours, leave a message and we’ll get back to you as soon as possible.

Online services

Use our online services to make a claim, send or request information and more.

Register or update provider details

Media enquiries

Call 1300 362 128 and ask to speak with the Communications department.

General enquiries

Use the form below or email

Note: only for general enquiries. Use our online services above to make a claim or send information. You are unable to send attachments to this email address.


Fax to 1300 651 387


WorkCover Queensland

GPO Box 2459

Brisbane Qld 4001

IME preferred panel

To apply to become an independent medical examiner, use our online application form. All panel application received will be considered on a quarterly basis. At this time, WorkCover Queensland is not accepting any further applications from general practitioners for inclusion on the panel.

IME preferred panel

Barrister panel

Barristers interested in joining the panel should email to express interest.

Online Forms

Last updated
26 March 2014

Small business

You can find information specifically for small businesses, aimed to help and educate you on WorkCover matters, on our dedicated pages.