Reviews and appeals

An employer can request a review if they are aggrieved by a decision made by WorkCover Queensland.

You will need to apply to Q-COMP (the workers’ compensation regulatory authority) if you disagree with certain decisions made. Q-COMP’s role is to impartially review premium decisions.

You have three months from when you receive notice of a decision in which to lodge your application for review.

Only certain matters can be reviewed. These are set out under section 540 of the Workers' Compensation and Rehabilitation Act 2003. If you are an employer, you can seek a review of decisions relating to the:

• assessment or reassessment of a premium
• refusal to waive or reduce a premium penalty or additional premium
• refusal to grant an exemption from insuring in Queensland.

Employers aggrieved by the outcome of the review process conducted by Q-COMP can further appeal to the Industrial Magistrate within 28 days of receiving Q-COMP’s decision.