Case studies
Injury prevention and management

IPAM case study: Stellar Asia Pacific
Stellar recognised that early intervention and having a focus on workplace rehabilitation can reduce the economic and human costs associated with work related injury and illness. They have applied an early intervention approach to their injury management processes and are reaping the benefits. Read more...

IPAM case study: Holy Cross Laundry
Holy Cross Laundry has improved their stay at work and their claim durations have decreased following their participation in the IPaM program. They've also introduced changes to how workers at all levels communicate about work health and safety (WHS), and changed the way they measure their WHS performance. Read more...

IPAM case study: National Glass
National Glass, a wholesale supplier and processor of glass products for residential and commercial building and construction has achieved a significant culture shift and a vast improvement in staff retention and productivity. Read more...
Working together

The power of a phone call
This worker’s situation is proof that sometimes one phone call can be all it takes to make or break a person’s day or even recovery. Read more...

Supporting those who always support others
Roslyn Adams was working as a support worker when she damaged her left knee. Fortunately her employer, Cerebral Palsy League, believe in taking a collaborative, flexible and holistic approach to managing their workers’ compensation claims. Read more...

Back on the road
With the support of his employer and by having the right attitude, Len Parsons successfully got back on the road as a truck driver and returned to the job he loves. Read more...
Claims and premium outcome

Premium assessment
Deplin Pty Ltd, 24 January 2011
This case demonstrates if contractors undertaking the ‘additional work’ are ‘workers’ according to the Act. Read more...

Injury Scale Values in practice
In a recent judgment in a compulsory third party (CTP) motor vehicle claim of Hunt v Lemura (2011), the Supreme Court applied the ISV scale to assess general damages. Read more...
Employment a 'contributing factor'
Leighton Contractors Pty Ltd v Q-COMP, 20 July 2011
A mineworker was awarded damages despite sustaining an injury between shifts, as it was determined the injury was connected to his employment and happened at a location he was 'enticed' to stay at. Read more...
Common law claim

Judge to decide what is matter of fact
Timothy James Klein v SBD Services Pty Ltd [2013] QSC 134, 30 May 2013
This case demonstrates the importance of record keeping and accurate reporting of injuries. If documentation is lacking, it will ultimately fall to the Judge to decide on a matter of fact. Read more...

Employer not liable for worker failing to keep look out
Pershouse v Sirius Observatories Australia [2013] QDC, 9 May 2013
The Court was satisfied that there was no duty upon the employer to protect the worker from a risk that would have been reasonably foreseen by the worker. Read more...

The onerous obligation on an employer to instruct and warn
Weaver v Endeavour Foundation [2013] QSC 93, 12 April 2013
This judgment effectively imposes a standard akin to perfection on an employer and goes to the scope of an employer’s duty of care generally. The employer was found liable for doing its very best to train staff to minimise foreseeable risks of injury in the workplace. Read more...
Employer best safety practice

McAleese Group: accelerating towards a safer future
McAleese Transport have reduced their premium by 50 per cent by setting various measurable and achievable actions. Read more...

Bedding down a safety Mantra
This case study demonstrates the importance of identifying claims trends to create a safer workplace. Read more...
Fostering a healthy culture
By implementing health, wellbeing and return to work programs, and focusing on workplace safety, CUB Yatala has a positive workplace culture and fewer workplace injuries. Read more...
Statutory claim

Jaymes Redsell
This case study is about returning to work and how having a positive attitude can help after sustaining a serious injury. Read more...

Sam Fielder
Following a serious workplace accident, Sam Fielder approached his rehabilitation and the return to work process with the right attitude, to achieve the ideal outcome. Read more...

Matthew Murphy
Suitable duties and rehabilitation help Matthew, an underground coal miner, return to work. Read more...
Insurance

Transit Australia Group
Case study on how the Transit Australia Group reduced claims and claim costs by working with WorkCover. Read more...

Uniting Care Health
Looks at employer consultancy program, including scorecard and how this helped reduce specific injuries. Read more...

Tully Sugar case study
By working together with WorkCover to manage workplace injuries, Tully Sugar decrease their premium. Read more...