In the event of an injury

Under section 133 of the Workers' Compensation and Rehabilitation Act 2003, when a worker is injured their employer must notify WorkCover Queensland about the injury immediately after:

• the employer knows the injury has been sustained
• the worker reports the injury to the employer, or
• we request information.

The employer must pay the worker for the day of the injury (this is separate to compensation paid under the legislation and must not come out of a worker's sick leave, holiday leave, or any other entitlements).

The sooner a claim is lodged, the less it will cost you. Let us know about a claim as soon as possible, to minimise the impact on your premium. The earlier we receive a claim, the sooner we can make a decision on the clam, and the sooner we can help get your worker back to work safely.

If we accept the claim, you will need to:

1. pay the excess amount, unless you have an 'excess buyout'
2. keep in contact with your injured worker
3. take every reasonable step to supprot their rehabilitation and return to work
4. let us know if you arrange suitable duties or reduced hours for your injured worker
5. provide every opportunity for your worker to return to work after their injury.