Rights and responsibilities
As an employer of Queensland workers, you have rights and responsibilities relating to your obligation to insure your workers with an accident insurance policy. The Workers’ Compensation and Rehabilitation Act 2003 requires Queensland employers to insure their workers with WorkCover Queensland.
Renewing your policy
Maintaining your policy
You should also maintain your policy throughout the year. This includes telling us if:
- your primary business activity changes—this may affect your premium rate
- your contact details change
- you wish to authorise anyone from your business to act on your behalf with us.
It is your right to raise any concerns about your insurance with us at any time. Please call us on 1300 362 128 or speak to your customer advisor. If you feel your concerns have not been resolved to your satisfaction, you can make an official complaint.
Reviewing a decision
If you disagree with a decision that we have made, you can seek a review with Q-COMP, our regulatory body. Q-COMP can review any decisions that we have made in calculating your premium. Read more about the review process by visiting their website at www.qcomp.com.au.
Please call us on 1300 362 128, or speak to your customer advisor directly if you have any questions about your rights and responsibilities in Queensland.