Make a claim

Make a statutory claim

Employers should notify us of any workplace injuries as soon as they can. Workers can claim up to six months after the date of injury.

• lodge a claim online
• complete a claim form and:
  • upload using our online service
  • fax to 1300 651 387
  • post to GPO Box 2459, Brisbane Qld 4001.
• call us on 1300 362 128
• lodge through your doctor. If you're unsure if this has happened, you can either call us or your GP to check.

Worker checklist for lodging a workers' compensation claim.
Employer checklist for lodging a workers' compensation claim.

Make a common law claim

Complete a Notice of claim for damages and:

• upload using our online service
• fax to 1300 651 387
• post to GPO Box 2459, Brisbane Qld 4001.

A common law claim needs evidence to prove the employer was either negligent (at fault) or did not meet their obligations to prevent injury. Whilst it is not mandatory, most people choose to engage a solicitor as the process can be complex and is legal in nature.

Workers can make claim up to three years from the date of injury.

Potential common law claims

Anyone who believes a statutory claim may result in a common law claim can notify WorkCover. This allows us to start collecting relevant information for a timely resolution of this type of claim.