How to request treatment

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With an accepted claim, we'll cover the cost of hospitalisation of a worker as an in-patient at a private or public hospital. See our medical and rehabilitation expenses information under support and benefits for more information on what costs we cover. 

A request for surgery form must be completed prior to the hospitalisation of the worker and must be approved by us.

To request private hospital accommodation for a patient, complete the hospitalisation request form and submit online. This will:

  • speed up the approval process for accepted claims
  • allow doctors to provide basic information regarding the worker, making it easier to manage the claim in the immediate future
  • reduce the need for requests for reports in the post hospitalisation or post-operative phase.

You can submit the form:

  • online
  • by fax to 1300 651 387
  • by post to GPO Box 2459, Brisbane Qld 4001.

The cost of the treatment provided in hospital will be paid in accordance with the Q-COMP medical fees schedule.

We will respond to your request within one business day.