Provider management plans

A provider management plan, used by allied health providers, tells us the progress and ongoing rehabilitation needs of a worker. The Provider management plan template is available on the Q-COMP website.

Once complete, you can submit your plan online, by mail, or you can fax or email it to us.

The plan should include realistic, achievable goals with the aim of improving the worker’s capacity for an early return to work. If the worker is unlikely to return to work, the plan should state how the worker can maximise independent functioning.

We'll review the plan, consider medical advice and overall rehabilitation objectives, before approving any proposed treatment and providing you with advice for ongoing services. The plan may be approved, modified or rejected.

Talk to us

While you can use the provider management plan to communicate information on the ongoing management of a worker, we also encourage you discuss this with us over the phone.

As part of our communication strategy, we promote direct communication with providers to improve return to work outcomes. Talking with us over the phone means we can approve or give feedback more quickly—we'll then send you an email of confirmed treatments and phone conversations will be file noted in our claims system.