Right to information
The right to information is the Queensland Government's approach to giving the community greater access to information. The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.
New legislation replacing the Freedom of Information Act 19
- the Right to Information Act 2009 (RTI)
- the Information Privacy Act 2009 (IP).
The right to information reforms aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.
For more information about the new legislation and whole-of-government policy, go to www.qld.gov.au/righttoinformation.
How do I access information?
There are a number of ways you can access information:
- our publication scheme
- our disclosure log
- our administrative release process
- contact us for more information
- make a formal application under the RTI Act or IP Act.
Our publication scheme describes and categorises information routinely available. It has been developed to give the community greater access to information held by government. Information is grouped and accessible through seven classes:
- about us—who we are and what we do
- our services—services we offer
- our finances—what we spend and how we spend it
- our priorities—what our priorities are and how we are doing
- our decisions—how we make decisions
- our policies—our policies and procedures
- our lists—lists and registers.
Some documents are currently only available as PDF. If you have difficulty accessing this information please contact us and we will endeavour to meet any reasonable request for an alternate version of the document without charge.
Our disclosure log provides details of information that has been released in response to non-personal right to information requests since the Right to Information Act 2009 commenced on 1 July 2009. It gives a description of the information released and, where possible, a link to the relevant documents.
Generally, under our administrative release process, an injured worker is entitled to a copy of their claim file. Employers can access their insurance documents and may be entitled to certain documents from an injured worker's claim file. For more details on administrative release, please refer to our administrative release for injured workers and administrative release for employers.
Q-COMP is the workers' compensation regulatory authority and is responsible for managing workers' compensation claims histories in Queensland. If you need a copy of a claims history, contact Q-COMP on 1300 361 235.
Contact us
If there is information not available on our website that you would like to access, please contact us at rti@workcoverqld.com.au or call us on 1300 362 128. Our other contact details are available on the contact us page.
Applications under the Right to Information Act 2009 or the Information Privacy Act 2009
You should consider first what other options are available to you to access the information you require and only make an application under the RTI Act or IP Act if you cannot get the information elsewhere.
Fore more information and application forms, refer to our applications under the RTI Act or IP Act page.
Privacy
We are committed to protecting your privacy. For details on our collection, use and disclosure of your personal information, or your privacy while on our website, visit our privacy information.
Feedback
You can provide feedback, make a complaint, or email us at rti@workcoverqld.com.au about right to information.
