Payments
Learn about workers’ compensation payments, how they’re calculated and when they start and stop.
Getting help while you recover
If you’ve been injured or become ill because of your work, we can help with the costs of treatment to get better and cover some loss of wages.
We can only provide payments or other support if your claim is accepted.*
You can receive support from the date your doctor first assessed your injury.
You need a work capacity certificate from your doctor to cover any time you need to take off work or to cover the period of time treatment is needed.
*If you have a mental injury, you can start receiving early mental health treatment from when your claim is sent to us.
Weekly payments and compensation
Weekly payments and compensation
Types of workers compensation payments you may get, when weekly payments are made and how we calculate them.
Lump sum payments for permanent impairment
Lump sum payments for permanent impairment
Clear guidance about lump sum workers’ compensation payments for permanent impairment, how to get assessed and what to expect.
Claiming for medical and rehabilitation costs
Claiming for medical and rehabilitation costs
We can pay for approved medical, rehabilitation and travel costs when a claim is accepted.
Claiming for travel costs
Claiming for travel costs
Learn what travel costs may be reimbursed, what is not covered and how to submit your receipts for payment.
Support for when life gets tough
When life gets hard – whether with financial stress, health concerns or personal struggles – there's help and support available.