Who we are
Learn more about who we are, how we work and the people, values and governance that guide what we do.
How we work
We report to the Queensland Government's Minister for Industrial Relations.
Our regulator is Workers’ Compensation Regulatory Services, which sits within the Office of Industrial Relations.
Explore the pages below to learn more about our vision and goals, how we support our customers, and how we’re governed and led.
They give you a clear view of how we operate and what shapes our work.
Vision, values and goals
Vision, values and goals
WorkCover Queensland strives to be the best workers' compensation insurer and make a positive difference to people’s lives.
Customer service commitment
Customer service commitment
WorkCover Queensland is committed to putting the customer first and providing quality experiences.
Organisational Governance
Organisational Governance
The system by which our organisation is directed and controlled, ensuring that activities are undertaken with due diligence and accountability.
Board of Directors
Board of Directors
Our Board sets our strategic direction and tracks our performance against our Statement of corporate intent.
Executive Management
Executive Management
Our executive managers lead our people to achieve the vision and goals of the organisation.