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The change also provides greater clarity for our customers about WorkCover’s role as Queensland’s main insurer within the workers’ compensation scheme.
WorkCover Queensland Chief Executive Officer Michael Pennisi said the new website is an important step in making it easier for workers, employers and providers to access the information, support and services they need.
“The launch of our new website is an important milestone for WorkCover Queensland and for the customers we are privileged to serve. It has been designed to make it easier for workers, employers and providers to find information, access support and navigate our services with confidence.
It is part of our broader work to build a stronger, more connected and customer-focused organisation, one that continues to evolve with the needs of Queensland workers and businesses.”
We are now available at workcoverqld.com.au and have a new phone number, 1300 927 928.
WorkCover is responsible for workers’ compensation claims, managing insurance policies, premiums and payments, and supporting injury management and return to work.
The Office of Industrial Relations (including Workplace Health and Safety Queensland, the Workers’ Compensation Regulatory Services and Electrical Safety Office) continues to operate from worksafe.qld.gov.au and 1300 362 128.
There is no change to claims processes, forms or how customers interact with services.
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