Treatment and approvals for allied health providers

Getting life back to normal after a work-related injury is important for our injured workers. As an allied health provider, you’re a key part of this process.

We approve and pay for treatment by registered and non-registered approved providers.

Information below outlines who can provide a service and what we‘ll cover.

Return to work focus

Our goal is to return injured workers to work as safely and quickly as possible.

Research shows that the longer an injured worker is off work, the chance of them returning decreases.

These tips will help you support an injured worker to stay at, or return to, work.

• Assess the worker's condition and chat with them about the importance of staying active and, if possible, staying at work.
• Set realistic treatment goals that focus on what can be done, not what can't.
• Provide relevant treatment and rehabilitation support.
• Identify any risks that might slow their recovery or return to work and talk to the rehabilitation and return to work team about these, if needed.
• Encourage, where appropriate, the worker to self-manage, including home exercises and management of their suitable duties.
• Openly communicate with the employer and WorkCover about the treatment approach and the return to work goals.
• Help with identification and sourcing of suitable duties.

Our return to work services panel also partners with us to provide return to work services such as:

• worksite assessments
• functional capacity evaluations
• vocational counselling
• transferable skills assessments
• vocational assessments
• job placement services assistance including finding alternative employment or short retraining courses
• development and management of suitable duties either with the employer
• facilitation of host placement with a host employer
• help with finding alternative employment or short retraining courses.

Information you give us

Information you provide helps us manage the worker's injury and rehabilitation program and get them back to work as quickly and safely as possible.

Some things we'd like to know include:

• initial assessment results
• treatment plan
• goals of treatment, including the return to work goal
• expected recovery time frames and pathway
• results of screening and outcome measures.