Our decisions

Access information about how we make decisions.

The decision-making functions of WorkCover Queensland in relation to claim applications are set out in chapters three, four and five of the Workers' Compensation and Rehabilitation Act 2003. Decision-making powers in relation to insurance products are outlined in chapter two of the Workers' Compensation and Rehabilitation Act 2003.

The decision-making function that WorkCover Queensland is most often called on to exercise involves the determination of whether an applicant for compensation has a legal right under workers' compensation legislation to be provided with such compensation, and the extent of liability for such compensation.  Additionally, WorkCover Queensland is called on to exercise its decision-making powers in relation to premium setting for applicants for policies of accident insurance.

Decisions of this nature affect applicants for compensation and their employers. A person affected by a decision subject to review may apply to the Workers' Compensation Regulator.