The business case for supporting your workers

Why supporting recovery matters 

Recovering at work is good for your workers and can help keep claim costs low.

As an employer, you are responsible for supporting your worker’s recovery and providing rehabilitation in the workplace.

This helps them get better and return to work as early as possible.

If a worker is injured, it doesn’t always mean they need time off.

Even if a claim is made, it doesn’t automatically increase your insurance premium.

The benefits of supporting your workers

Contacting your worker soon after their injury helps them feel supported.  

This can start the process of staying at work or returning to work while they recover.

By finding duties they can safely do while they recover, you support their recovery and help keep claim costs down.

Good results from strong employer support include:

• better staff morale
• improved workplace relationships
• lower staff turnover
• reduced retraining costs
• workers returning to work sooner
• lower claim and premium costs.

Research shows returning to work helps a worker's health and wellbeing, regardless of whether the injury or illness is physical or psychological.

The biggest cost in a claim is usually the weekly compensation paid when a worker can’t work and isn’t earning wages.

This is why offering suitable duties is helpful for the worker and can also save money while supporting better overall outcomes.

How to reduce your premium  

The key to reducing your premium is to lower and manage your claims costs if a worker is injured.

The lower the claims costs, the more chance you have of lowering your premium.

You can do this by:  

• helping your worker to make a claim as early as possible so that their treatment is not delayed
• help your workers stay at work or with early return to work
• providing meaningful work while they recover (suitable duties).